A couple of larger support incidents have occurred recently. I thought it might be a good time to touch on the importance of a test environment in larger Information Systems. Case A: File Transfer Errors Imagine a scenario where users of your system could no longer access or enter content into your system. Entire business
With the difficulties of getting new users on board to your Documentum systems and knowing how important and critical this information is to business, WesternIM Connector For Outlook (WCO) has a long history of managing your mail as well as accessing your Documentum records. WCO provides an integration without compromising either Outlook or your Documentum
Over the last couple of decades many good things have come out of the United States related to Records and Information Management, and have been of value in Canada as well. For example there is DoD 5015.2 [1] dating back to the mid 1990s and remains a defacto standard for EDRMS (Electronic Document and Records
Topics provided by ARMA of recent legislative and regulatory issues that may affect the management of records and information in Canada. Government Confirms Data Breaches Affecting Employee Payment System Trending Resources on Records Management Newfoundland Information and Privacy Commissioner Appointed Saskatchewan OIPC Sides with Employer in Computer Monitoring Businesses Urged to Keep Records of Email Consent
In my last post, I made the brave statement that RM is dead. Nevertheless, I stand by it. In today’s information rich world, it is simply not possible for Records Management (and its practitioners) to be saddled with sole responsibility to manage the deluge of information corporations have to deal with. Truly, Information Management and
Part one Being a relative newcomer to the fascinating world of Records and Information Management, I can enjoy the luxury of ignorance. I’m going to proceed on the basis that it’s not the stupid kind of ignorance, but the type that comes from just not knowing certain things yet. It seems to me that Records
The Availability Principle refers to the timely and accurate retrieval of the information needed for corporate requirements, litigation and the support of the business processes. Availability is the Principle that seems to resonate with most users. We do many information management assessments that require interviews with various key stakeholders in those corporations and the most
One of my personal favourites This principle alludes to being able to prove lawful operation of the business, that the recordkeeping program meets and adheres to legislation, regulation and the laws of the land and that the records are retained for lawful amounts of time. Compliance is the one word that I hear the most
The Disposition Principle talks about just that – disposing of those records that are no longer needed after being held for an appropriate amount of time. It also speaks to migration of records to a new media if applicable. This would be appropriate if for instance the records were stored on CD’s or DVD’s since
Integrity is all about the corporate information being reliable and authentic, the reliability of training and direction to employees, the reliability of all the systems infrastructure hardware and software in the Corporation and about adhering to the policies and procedures of the Corporation. Integrity is one of my favourite principles because this is where the
